Returns & Exchanges

At CrepProtect, we want to ensure your premium footwear care products meet your highest standards. If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your unused items in their original protective packaging to ensure they remain undamaged during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized courier drop-off point and keep your tracking receipt until your refund is processed.